I have made my first post on a Wiki. I can see it being very useful for the Desk Procedures Manual and the various desk guidelines which help people find information. The guidelines are still in paper form and the Procedures are in Acrobat on the Intranet. (Acrobat is a clunky method of adding material to the Intranet.) Certain formatting wasn't very clear. Just did a copy and paste of a word document.
There MUST be controls on desk Wikis. and guidelines. They cannot be changed willy nilly.
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